よくある質問

"Hip sheet" is like a pedestal that puts it on your waist and puts your child.
"Hip seat carrier" is a "hug string" that combines a hip seat to a hip seat (upper part).
Baby & ME's hip seat carrier is designed to be an engineering engine, can be safely hugged and reduced the burden on the shoulders and waist.

A type of hug that wraps a belt around the waist and supports your child with your shoulders and waist. It features a compact combination and a feeling of adhesion with children.
You can use it as a waist belt type by purchasing a BEREN FIRST set and Belk-S First set.

Baby & Me's hip sheet carrier can be used for face -to -face hugs after the neck.
By pulling the child's buttocks when installed, you can take the ideal C curve posture. In addition, the child's seating is non -slip.
Please be assured that it is a product that can maintain the correct posture even for children before the waist.

The Beren series can be stored. Be sure to use the air cushion sheet for your child's safety.

The Belk-S / One-S series cannot be stored. Please use the attached waist pouch.

Baby & ME's hip seat carrier is adjusted by magic tape and strap when installed, so you can use it as a men and women.
Compatible waistProduct pagePlease check.

Belt cover and positive drooling cover use organic cotton.
There is no processing for the purpose of bleaching, dyeing, softening, controlling agents, anti -wrinkles, and form stabilizers performed in many cotton products.
Therefore, cotton stems and leaves enter the fabric and have something like a black dot, or that the color is not uniform.
Please understand it as an organic cotton texture that does not perform chemical processing such as bleaching, and use it with confidence.

Although it differs greatly depending on the frequency of use and the number of washing times, the useful life of hugging strings is generally 3-4 years.
If you deteriorate over time, please consider replacement.

The major difference between the series is the parts used during the newborn and the structure of the pedestal.

The Beren / Belk-S series can be switched to a waist belt type hug strain by choosing a first part set, and can be used by newborns.
(FIRST parts cannot be purchased)
The ONE-S series can be used from around 4 months after the neck sitting.

The pedestal of the Beren series uses an air cushion sheet and has a storage function on the hip seat.
The Belk-S / One-S series uses a dual form.
Please check each product page for details.

The size of the hip seat is as follows. (Outside dimensions)

Beren series
Depth: about 13cm width: about 21cm height: about 15cm

BELK-S / ONE-S series
Depth: about 15cm width: about 21cm height: about 15cm

Baby & me products can be meshed by winding the "season cover". By opening and closing the season cover, it can be used regardless of the season. In addition, the BEREN series uses air mesh fabric with good ventilation for the outer material.

There are no separate parts that can be used by newborns.
"Beren" and "Belk-S" cannot be installed with "Beren First Set" and "Belk-S First Set" FIRST parts.

Yes, you can remove the upper part and use it as a hip seat.
When using the hip sheet alone, please support it with both hands so that your child does not fall. In addition, please use it as an auxiliary device holding sideways for children before the neck.

The basic position is on the waist bone, the position of the waist, but please adjust it up and down according to the body type of the wearer and the child's growth.
In addition, please check the side with a mirror when installed, and check if the waist belt is parallel to the floor.

The basic position is slightly higher than the waist, but please adjust it up and down according to the body shape of the wearer and the growth of the child.
In addition, please check the side with a mirror when installed, and check if the waist belt is parallel to the floor.

The waist belt may be loose and the position may not be matched. Wrap the waist belt so that there is no gap between the wearer's body. If the position is not right, adjust it up and down.

Adjust the width of the upper buckle.
Be sure to check the width, especially when operating up and down, so that the shoulder belt does not come off.

You can use it either according to your child's growth. However, especially for children in front of the waist, the upper body is unstable, so be sure to support it by hand.

Before the neck, the small size is a small size, and the normal size is a guide after the neck. Parents judge according to their child's growth. Adjust so that the opening of the crotch becomes a natural M -shape.

If your child's skin is marked or turns red, be sure to wear clothes that covers the exposure or a towel, so that your hug will not touch your skin directly.

If you use it when your child is sleeping, your neck will be stable. In addition, it can be sunshade and wind.
Please use it while paying attention to your child, especially during installation.

It is very dangerous because there is a risk of child falling or product damage. Both the consolidated buckle (Velcro) and the consolidated zipper should be fastened.

The consolidated zipper and waist adjustment zipper (Belk-S series) has a lock function to fix the zipper in consideration of safety.
When the zipper is closed, defeat and fix the handle until the handle sounds "click".

The ONE-S / Belk-S series uses a soft urethane foam material in the lower layer of the middle material.
Since the surface of the urethane form is not slippery, friction occurs between the hip seat fabric, and even a new one may cause a sound similar to squeaking.
It is based on the product specification and is not the sound caused by the bug of the hip seat, so please use it with confidence.

Take out the middle of the hip seat, fasten all buckles and zipper, put it in a washing net, and wash it with a water temperature of 30 degrees or less with a weak water.
Please wash the belt cover and sleeping food separately from the body.
Use a neutral detergent when using detergent. Do not use fluorescence white agent or chlorine bleach.
Do not use the dryer, dried in the shade and dry it completely.
In order to avoid texture and shape loss, use the frequency of use of the washing machine, and if it is light dirt, tap it lightly with a moist cloth.

The online store is closed on weekends and holidays. In addition, it may be closed in summer, winter, and temporarily closed. For details, please go to "Shopping Guide"Business day calendarPlease check.

Products that are in stock will be sent on the day by the customer who ordered by 13:00 on the business day. The holidays will be accepted the next business day.

Regardless of your settings, you may not receive an email. Sorry to trouble you for mobile mail, domain specification settings, and free mail, but please set the following domain reception.
"Babyandme.co.jp"

Since the automatic distribution email at the time of product shipment is used as a small book, there is no bundle of a delivery note. In addition, there is no description of the amount of money on the outer box of the product.

The official online store sells genuine drooling cover and custom accessories. DetailsList of productsPlease check.

We do not accept returns or exchanges for your convenience.
Regarding returns and exchanges"Shopping guide"Please refer to it.

There is a possibility that the account linkage at the time of registration has been invalidated.
In order to enable account cooperation, it is necessary to perform procedures from the e -mail sent separately from our company.
DetailsCustomer centerPlease contact us.

You can try it on at the dealer. We recommend that you come to the store after checking the stock of the kid hug to the store in advance.

List of storesPlease check. Please contact each store for stock status.

Hugging strikes, optional products (baby carrier parts, newborn pads), for purchase at the official online store, 2 years from the date of purchase, and one year from the date of purchase for purchases at regular stores. We have a warranty.
The warranty card is on the last page of the instruction manual, so please keep it in a safe place.
Accessories (winter cape, belt cover, storage cover, etc.) are not guaranteed.
About 2 -year warranty"Information on 2 -year warranty"Please refer to

We are repairing the main unit. However, there are some places where repair cannot be accepted.
In addition, depending on the degree of congestion, it may take time to repair.
DetailsCustomer centerPlease contact us.

There are some parts that are not applied to paid repair and warranty. For details, please check the warranty provisions described in your warranty.

Damage to the buckle is not covered by the warranty.

We do not sell only parts. The attached accessories (belt cover, positive drooling cover, safety belt)Online storeYou can purchase more.

Support pageYou can download more. Products not listed in the instruction manual download listCustomer centerPlease let us know the product name/model number.

Dealment due to washing, damage to the fabric due to incorrect care, etc. are not covered by the warranty.

Contact to the customer center is accepted by inquiry form or telephone.
[Inquiry form]Here
[Phone number] 0800-100-1730 (reception hours: 11: 00-17: 00 on weekdays)